We hired Charles to do some touch-ups in our home as we have a lot of scuffing on the walls from moving and having two dogs. Unfortunately, the paint finish that our builder used was discontinued, but that the paint they provided would apply the same. Well, it didn’t. Charles went back to the paint store, got several different versions of the same color, and came back to test. Unfortunately none were an exact match, so we couldn’t have him complete all the work, but he was extremely communicative, helpful, and professional. He was able to paint our back door for us and did an excellent job. We appreciate his integrity, and will have him come back when we decide on colors to repaint our interior.